TERMS AND CONDITIONS:
Right of admission is reserved.
Please note that all cancellations are only effective once confirmed in writing.
Guests making travel and booking arrangements with the Aquila Collection must have their own personal or business travel insurance to support any cancellation or curtailment of their booking.
In the event that the accommodation is not taken up, AQUILA COLLECTION will have the right to deem the amounts due in lieu of the cancellation penalties and, in addition, have the right to release reservations where deposit and / or payment is not made on the due date.
In the unlikely event of your safari service not being able to be offered at Inverdoorn Private Game Reserve, the Aquila Collection reserves the right to transfer your safari experience to Aquila Private Game Reserve and Spa. No penalties will apply.
AQUILA COLLECTION reserves the right to amend deposit requirements during peak periods.
SPECIAL COVID19 UPDATES:
The wellbeing of our guests, staff and trade partners are of paramount importance. See our Safe Service Safaris: https://aquilacollection.com/safe-service-safaris/
Confirmed bookings made before 24 March 2020 for arrival until 31 December 2020, can apply for a deferment with no penalties. This allows for a date change for any future date 24 months from the original date of arrival.
New bookings that need to be postponed or cancelled due to COVID19 infections or restrictions, can cancel 48 hours before arrival with no penalty. In these instances, official corresponding documentation must be presented. This is only applicable to FIT travel and exclude group or series bookings:
Should a guest not be allowed access at AQUILA COLLECTION due to pre-screening results, the specific guest booking will be cancelled with no penalty.
Please CLICK HERE to read the Aquila Collection Covid19 updates.
Please note that children under the age of 4 years old are not permitted on game drives. Private safaris can be booked in advance to allow for kids under the age of 4 to join their parents on a game drive under strict supervision.
Limited Inverdoorn accommodation will allow for small family stays. At the time of booking, please check with your safari consultant for any family requirements.
One child between the ages of 4 and 12 are allowed to share with 2 adults at 50% of the adult rate – subject to room availability.
Inverdoorn is an intimate lodge and we ask that all children are under the strict supervision of their parents at all times. As the parents, guardians, or chaperones of children you are personally and legally responsible for and must supervise children at all times.
For safety reasons, please do not leave children unattended in guest rooms or allow them to roam the hotel property unsupervised.